Privacy Policy
Puff Point Vape & Convenience ("Puff Point", "we", "us") respects your privacy. This policy explains what information may be collected when you use puffpoint.ca (the "Website") and how it is handled. We are a British Columbia business and follow the principles of British Columbia's Personal Information Protection Act (PIPA).
1. What we collect through the Website
The Website is informational. It has no accounts, no checkout and no forms, and we do not ask you to submit personal information on it. We do not knowingly collect names, emails, phone numbers or payment details through the Website.
2. Technical information
Like most websites, the services that deliver the Website may automatically receive technical information when you visit, such as your IP address, browser type, device type, pages requested and the date and time of the request. Our hosting provider records this in server logs for security and to keep the Website running. We do not use it to identify you personally.
3. Cookies and local storage
We do not set advertising or tracking cookies. The age notice on our home page does not store any information on your device. If we add analytics in the future, we will update this policy.
4. Third-party services
- Google Maps is embedded on our home page to show our location. When the map loads, Google may receive your IP address and browser information and may set its own cookies.
- Google Fonts loads the typefaces used on the Website, which means your browser requests files from Google's servers.
These providers handle data under their own privacy policies. If you follow links to other sites (for example, directions or social media pages), those sites' policies apply.
5. Information in our store
When you visit the shop we may ask for photo ID to verify that you are 19 or older. That check is used only to confirm your age as the law requires.
6. How we use information
We use technical information only to operate, secure and improve the Website. We do not sell your personal information.
7. Sharing
We do not share personal information except with service providers that help us run the Website (such as hosting), where required by law, or to protect our rights, customers or the public.
8. Retention and security
Server logs are kept by our hosting provider for a limited time. We take reasonable steps to protect information, but no method of transmission over the internet is completely secure.
9. Children
The Website is intended for adults 19 and older and is not directed at children or minors. We do not knowingly collect personal information from anyone under 19.
10. Your choices and rights
Under PIPA you may ask whether we hold personal information about you, ask to see or correct it, or withdraw consent in certain circumstances. You may also block cookies in your browser settings. If you have a concern that we have not resolved, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date shows the latest version.
12. Contact us
Puff Point Vape & Convenience
280 Carrall St, Vancouver, BC V6B 2J1
For privacy questions, call (236) 757-4997 or visit us in store. See our Terms of Use for more about using the Website.